Thursday, May 25, 2006

Dancing Through a Minefield

I am not a person who seeks the limelight . . . except when I am.

I never want to be the center of attention . . . except when I do.

I want to be the maestro orchestrating everything behind the scenes, laboring in obscurity, the woman behind the curtain – the one far enough away to not have to take the actual slugs from the crowd, but still have enough power and control to get things done they way they should. I want to be recognized for all my hard work . . . but not too much.

What IS that? WHY is that? Is it another from of passive aggressiveness? A martyr complex of some sort? “Oh, watch her toil back there in obscurity, oh isn’t she wonderful to work so hard for a pittance?”

Is it because I am ultimately afraid of confrontation? To be out in front means that eventually you have to deal with people who are most unpleasant. I’m into making people happy – I’m a "go along to get along" type gal. You have to take a stand and defend it to people who may not be all that great to responding to reason. That’s why I would never run for office, you have to suffer too many fools – especially when they are standing there yelling at you for things that are so totally not in your power. When I worked on a local County Board race, people would come up to the candidate arguing about the death penalty and abortion and a bunch of other national topics. Um, hello? County Board? Nothing to do with those topics, nowhere NEAR those topics.

Anyway, my new position at work is a bit more political than any I’ve had in the past. Have to deal with people’s personalities, know the history of how we’ve interacted with them in the past, have to try to mend fences for things that were (or weren’t done) years ago, where a lot of residual anger has built up because of it.

Every day I have to tell myself, “They aren’t mad at ME, they are mad at the organization, they are mad at the situation – I can’t undo the baggage of several years of neglect in one interaction.” But it hurts. It is hard. My boss and I are here now and we are trying to do our best to serve our clients. But our clients aren’t having any of it, “We’ve heard this before and it didn’t happen, we give up.” “No. No! We are going to do it! We ARE doing it! See?”

It is very discouraging and I am getting very discouraged. I know that if I get through the next six months it will be fine, I will have reached the next level of my career, I’ll be able to handle so much more, I’ll have some real SKILLS. But I’m not sure if I can handle it in the short term, it is so overwhelming, so scary, so hurtful to think about . . .

We are having a conference in a few weeks which could turn out to be very ugly because there is so much pent up frustration and anger at our organization’s neglect of certain things – and I totally understand it, I’d be ticked off too if I were them – but we’re the ones who have to deal with it and I am . . . scared. I mean this is a situation where certain strong personalities in our field may actually stand up in the middle of meetings and cause a major ruckus because their agendas aren’t being addressed . . .

I’m getting ulcers just thinking about it. Adding insult to injury, my boss and I are the only ones who are taking this threat of ugliness seriously – no one else sees a problem . . . which is part of the larger problem in itself . . .

So, this is going to be a huge confrontation. And a huge opportunity. Will I meet the challenge? Will I be able to finesse the political minefield and start affecting positive change? Or will I end up in a fetal position in a corner and demote myself back to being just a scribe, researcher and jack-of-all-trades? . . .

Has anyone else been through something like this professionally? How did you get through the doubts and the fear? Any advice?

4 comments:

Merci said...

Social services is supposed to be rewarding, isn't it? I know what you mean about the agendas. People hear what they want to hear and get a lot of misinformation about programs, then they want to crucify the messenger when they don't get what they want. Pretty hard on the messenger, day in and day out...

Are you dealing with a corporate office? That always seems to be a difficult thing for a non-profit. Seems like it's easier for the agencies when they keep it local. If you only have to change things at a local level, it can be done. Changing a corporate culture is a forbidding task (though still not impossible, depending on the level of support from above).

Virginia Gal said...

I got nothing, I have been in that situation a bit, I'm still trying to navigate it - if you figure something out, let me know : )

You're not alone.

Merci said...

Sorry, forgot the advice part. Just keep slogging through and be faithful. Over time, people will recognize your efforts and learn new trust. You alone can't create trust for your whole organization, since you can only control your end of things. Whether or not the organization improves its image (and, more importantly, its service delivery and customer satisfaction) your integrity will be intact.

Eric Grubbs said...

You know that old adage about visualizing someone else in his or her's underwear to take the edge off? Well, here's something:

Dealing with co-workers that I don't click with personality-wise, I imagine something that very well could have happened that I had nothing to do with. Instead of feeling bad about being the messenger when the other person doesn't like what I told him or her, I imagine, for example, that the person didn't get laid the night before. Not to sound immature, but think about it: did I have anything to do with his or her's sexual life or desire for pleasure? Absolutely not. So, along with imagining something like this or thinking that he/she got his/her's toys taken away at a young age, I think of all sorts of reasons why a person is grumpy et al. In short, the person's not just mad at me, but a dozen others.

One other thing I've realized is this: the people that I don't get along with (whether it's in the work field or in my personal life) is because they might remind me of people from my past I didn't like or represents a mentality that I don't want to be. For example, I don't want to be this defeated person who's only pleasure is talking about something like professional sports, so I get a little annoyed around someone who does. When someone I know likes to vocalize his/her "woe is me" attitude, I think about people I've known before that were like this and get a tad frustrated. When I realize that my frustrations are not just on that one person but a variety of people I've known, I better understand the dual nature.

So many times in life, our co-workers are like our family members: we didn't pick them to be near us. That's why we have friends: building friendships is like building the family you want to have.